Terms & Conditions


Terms of Use

Welcome to starace.com.hk. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. Please note that by accessing any area of starace.com.hk, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. starace.com.hk is owned and operated by Star Ace Toys Ltd. Any reference in these Terms of Use to starace.com.hk shall include reference to Star Ace Toys Ltd. (called “Star Ace” below) and their respective employees and agents.


Our trademarks, service marks and copyright

All content included on this site such as graphics, logos, service marks and trademarks of Star Ace Toys Ltd. and its affiliates and subsidiaries may not be used without the prior written consent of Star Ace Toys Ltd. or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on starace.com.hk are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof are the exclusive property of starace.com.hk and are protected by Hong Kong and international copyright and other applicable intellectual property laws.


Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); starace.com.hk reserves the right (but without the obligation or liability) to prohibit or remove any such material.


Title of Products, Documents and Fees to Import

All title and risk of loss and damage of products will be passed to customer when order is dispatched by starace.com.hk.  starace.com.hk will deliver the products according to customers’ instructions. For the delivery to the Countries or cities outside Hong Kong, you may be required to pay customs and duties, or to obtain certain licenses or apply for registration of your purchased products according to the regulations or requirements of the delivery destination or stopover or transfer point. Such fee/charge and the license or registration requirement are determined according to the regulations or requirements of the delivery destination or stopover or transfer point and the same is beyond the control of starace.com.hk and cannot be foreseen by starace.com.hk. As such, starace.com.hk will not pay, nor be held responsible, for any such fee/charge, or the license or registration. Should the product be seized by the authority of the destination or stopover or transfer point during the delivery, customer should be responsible to any loss incurred. starace.com.hk will not be responsible to the same under any circumstance. By continuing to complete your order, you agree to the terms and conditions herein and agree to be responsible for any customs or duties or any registration or license requirements. If the product package is under any circumstances be rejected and returned to starace.com.hk, the title of the products will be transferred to starace.com.hk, and you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.



The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). To the fullest extent permitted by applicable laws, starace.com.hk expressly disclaims all warranties of any kind, whether express or implied (except only as may be implied by applicable law), including but not limited to, warranties of title, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of any intellectual property rights of third party. starace.com.hk makes no warranty that the content, materials, goods and/or service will meet your requirements, or that your access to the site will be uninterrupted, timely, secure, or error free; nor does starace.com.hk make any warranty as to the results that may be obtained from the use of goods or services or as to the accuracy, reliability, completeness or timeliness of any information, content, materials obtained through this site or that defects in software or hardware problems will be corrected. starace.com.hk makes no warranty regarding any goods or service purchased or obtained through this site. starace.com.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss) related to your use of the site, or the content, materials, goods and/or service contained or provided under the site, or use of any of the products purchased at its site.


Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless starace.com.hk from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that starace.com.hk shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against starace.com.hk for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of starace.com.hk, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.


Links to other sites

Occasionally, starace.com.hk may make available a link to a third party's web site. These links will let you leave starace.com.hk. The linked sites are not under starace.com.hk control and starace.com.hk is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. starace.com.hk is not responsible for webcasting or any other form of transmission received from any linked site. starace.com.hk provides the links only as a convenience. starace.com.hk does not endorse the site or its use or contents.


Our Privacy Policy

You agree to our use of information about you as described in our privacy policy.



starace.com.hk may terminate or suspend your access to all or part of the site, without notice, for any conduct that starace.com.hk, in its sole discretion, believes is in violation of any applicable law or is harmful to starace.com.hk or a third party.


Modification of Terms

These Terms of Use may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.


Governing Law

These Terms of Use (including the payment and Shipping terms) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.


These Terms of Use were last updated on 18th July, 2018.